THE REWARDS
How do I redeem my points for a Reward?
When shopping on https://www.volcom.eu/, Points can be redeemed towards a Reward coupon at checkout. You must be logged in to your account using your Volcom loyalty email address to redeem points for a Reward at checkout. Also, to receive free standa
Why can't I use my Reward discount code and a promotional code on the same purchase?
When shopping on https://www.volcom.eu/, a Reward coupon code cannot be used in addition to another promotional discount code or an additional Reward coupon code. Codes do not stack. Additionally, reward codes cannot be used on items that are already
How can I use more than a 50€ discount Reward?
50€ is the max Reward discount to be used per transaction and the minimum transaction purchase is of 150€. Only one discount can be used per order. To use additional Rewards, create a separate order and apply your Reward.
I have more than one loyalty account, can I consolidate my points under one single account?
Unfortunately, it is not possible to consolidate two accounts into one. To streamline account management, consider reviewing the information and deciding which account to keep active.
I didn't get my Birthday Reward
First you must have visited the 'My Stone Family Rewards' section of your account on https://www.volcom.eu/ and input your birthday month and day at least 30 days before your birthday. To prevent abuse of this reward, if you input your birthdate a da